Need a doctor or someone to talk to?
Below is a list of English-speaking medical & mental health professionals who are accustomed to working with study-abroad students and accept international insurance plans.
General Practitioners
Medical Service
Via Roma, 4
Opening hours: www.medicalservice.firenze.it
House calls are also available 24/7
Tel: +39 055-475-411
Please note: students must call in advance to reserve an in-office visit.
Cost ranges from €50 (in-office visit) to €120 (house visit). These visits are usually covered by CISI and GeoBlue insurance. Others may require you to pay the visit cost upfront and afterward request reimbursement from the insurance company.
MedinAction is an on-demand, English-speaking medical service that delivers a qualified doctor to your home 24/7. Download their App, or visit their website to request a house visit, or schedule an online medical consultation. The chat feature on their App also allows you to communicate with a doctor for free to see if a house visit is necessary. Visits are covered by CISI insurance. Students with other insurance plans will need to contact their International Insurance Provider in advance to request the guarantee of payment. If the visit is needed urgently, you can pay upfront and request reimbursement from the insurance company afterward. Stop by the Health & Safety Office for any insurance-related assistance.
Price: prices can range from €100-€140 depending on the time and day of the visit.
Tel: +39 375-572-4686 CALL – TEXT – WHATSAPP
Email: [email protected]
Mental Health Professionals
Please note: These professionals have independent private practices and are not employed by ISI Florence. You are encouraged to reach out directly to the professional you believe best suits your needs.
Dr. Mary Ann Santoro Bellini, Psychotherapist/Psychologist
Email: [email protected]
Tel: +39 055-680-721
Mary Ann has extensive experience working with study abroad students and multicultural couples and families. Her specialties include anxiety, panic disorders, depression, trauma, eating disorders, and adjustment challenges. She also leads workshops on stress reduction and teaches relaxation techniques such as Ericksonian hypnosis.
Dr. Paolo Molino, Psychotherapist/Psychologist
Email: [email protected]
Tel: +39 331-106-4726
Paolo is a client-centered psychotherapist who specializes in trauma, anxiety, depression, and personal growth. He offers an affirming, nonjudgmental space for students to explore their experiences. His approach is flexible and evidence-based, tailored to each individual’s needs.
Dr. Mirella Sandonnini, Psychotherapist/Psychologist
Email: [email protected]
Tel: +39 335-706-4727
Mirella is a licensed psychologist and psychotherapist with over 30 years of experience. She works with adults and adolescents facing anxiety, depression, panic attacks, and cultural adjustment issues. Her approach includes visualization and relaxation techniques. Mirella also supports clients with concerns related to sexual orientation and identity, substance use and recovery, grief, and chronic illness.
Elizabeth Connolly, Counselor
Email: [email protected]
Tel: +39 346-657-7690
Elizabeth has been working with study abroad students for over 14 years. She supports students dealing with anxiety, homesickness, grief, trauma, and identity development. Her therapy style is warm and approachable, and she sometimes includes her pets in sessions to provide additional comfort. She encourages students to view mental well-being as part of the study abroad journey.